Terms of service
Thank you for choosing Sukajo. These Terms and Conditions govern your access to and use of our website and services. By visiting our website or making a purchase, you agree to be bound by these Terms. If you do not agree, you must discontinue use of the Site immediately.
Introduction
Sukajo operates an e-commerce platform specializing in premium sukajan jackets and related apparel. Our goal is to deliver high-quality products inspired by heritage craftsmanship while providing a seamless and secure shopping experience.
These Terms apply to all users of the Site, including browsers, customers, and contributors of content, and govern all transactions and interactions with Sukajo.
Orders and Payments
Order Acceptance
Placing an order does not constitute acceptance. All orders are subject to confirmation and acceptance by Sukajo. We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases of product unavailability, pricing errors, or suspected fraudulent activity.
Payment Methods
We accept payments through major credit cards, debit cards, and other secure payment methods available at checkout. By completing a purchase, you confirm that you are authorized to use the selected payment method.
Pricing
All prices are listed in USD unless otherwise stated and exclude applicable taxes, customs duties, and shipping fees. Any additional charges will be clearly displayed during checkout.
Shipping and Delivery
Processing Times
Orders are typically processed within 1–3 business days, unless otherwise stated on the product page. Processing times do not include shipping transit time.
Shipping Fees
Shipping costs are calculated based on your location and selected shipping method and will be shown at checkout.
Delivery Delays
While we aim for timely delivery, Sukajo is not responsible for delays caused by factors beyond our control, including courier delays, customs clearance, weather conditions, or other unforeseen circumstances. Tracking information will be provided where available.
Returns and Refunds
Returns are accepted in accordance with our Returns & Refunds Policy.
-
Items must be unworn, unused, and in original condition with tags attached
-
Returns must be initiated within 30 days of delivery
-
Shipping fees are non-refundable unless the return is due to our error
Please refer to our Returns & Refunds Policy for full details and procedures.
User Accounts
Account Responsibility
Creating an account is optional but allows for faster checkout and order tracking. You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.
Account Termination
Sukajo reserves the right to suspend or terminate accounts that violate these Terms, engage in unauthorized use, or show signs of fraudulent behavior. Users must notify us immediately of any unauthorized access.
Intellectual Property
All content on this Site—including text, images, logos, graphics, designs, and software—is the exclusive property of Sukajo and is protected by copyright, trademark, and other intellectual property laws.
Unauthorized use, reproduction, distribution, or modification of any content without prior written consent is strictly prohibited and may result in legal action.
Product Information
We strive to ensure that all product descriptions, images, pricing, and availability information are accurate. However, minor variations may occur due to manufacturing changes or screen display differences.
Sukajo reserves the right to correct errors, inaccuracies, or omissions at any time without prior notice. Customers are encouraged to contact us with questions before placing an order.
Limitation of Liability
To the maximum extent permitted by law, Sukajo shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services. This includes, but is not limited to, technical issues, delivery delays, product misuse, or unauthorized access to personal data.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with applicable laws, without regard to conflict of law principles.
Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
Email: support@sukajo.com